Frequently asked questions about using the tools
Use this background knowledge to help you exchange information, track work and
collaborate with your team.
- Does CSFE support using /etc/aliases for local mail delivery?
No, CSFE uses the James SMTP server, which does not use the /etc/aliases file.
- How do I create a local backup of a remote SVN repository?
You can backup your remote subversion repository to your local system by keeping a mirror copy of the repository locally using svnsync.
- Why can't SFEE send my outbound mail?
If you are unable to send email directly due to firewall restrictions, or if mail is being rejected by the application server's IP address, configure SFEE to send outgoing messages through a gateway mail server.
- How do I change the domain name of the site?
To change the domain name, edit the Domain and Mail Exchange Host tokens in the site-options.conf file.
- What changes are required to make CSFE work as is when the IP address of the server changes?
Update the /etc/hosts file on the server and the dns record(s) with the new IP address.
- Why do I get a URL "NOT FOUND" or "MOVED PERMANENTLY" error after applying a patch/upgrade?
If you are experiencing a URL "NOT FOUND" or "MOVED PERMANENTLY" error after applying a patch or upgrade Apache ProxyPreserveHost token to on in the httpd.conf file.
- How can I stay informed about events on my CollabNet TeamForge site?
To keep up with changes, you can be notified by an automatic email when an item you are interested in is updated.
- Collaboration tools
Collaboration tools help team members maximize their efforts by working together.
- What filters can I apply to monitoring emails?
You can use X-headers to sort and filter emails sent by CollabNet TeamForge . Depending on the context of the message, custom email headers (X-headers) are added to the email. The custom headers can be used by email agents and clients to filter and sort email.
- What is a document in CollabNet TeamForge?
For CollabNet TeamForge purposes, a document is any file that you track with a document artifact.
- What is a project page component?
A project page is a collection of simple portlet-like components that enable you to add custom HTML content, reports, project tracker queries, and much more to the project home page so your team quickly access what is important.
- What is a release?
A release is a group of one or more files that are published as a unit.
- What is a task dependency?
Task dependencies show what must be done before a given task and what will be done after the task is complete. Project managers can create dependencies between any two or more tasks in a project.
- What is a tracker?
A tracker is a collection of records that follow the development of a unit of work from conception through to completion. You can create a tracker to manage almost any kind of work that your project calls for.
- What is change management?
Change management is about monitoring and addressing work items, product defects, feature requirements, and support requests.
- What is tracker workflow?
To help users handle their tracker items effectively, you can set up some workflow rules. Workflow rules require a user to do something to a tracker before they can reassign it or update its status.
- What software configuration management tools are available in CollabNet TeamForge ?
From within CollabNet TeamForge , users can browse the contents of a project's source code repositories, and view detailed information about code commits, changed files, and associations with other CollabNet TeamForge items.
- Who can work with documents?
Any project member with the Document Edit permission can edit a document.
- How does CollabNet TeamForge support documents?
A key element in a successful product development project is ensuring that stakeholders from all functional groups are involved in an iterative document review and approval process, particularly for critical documents, such as Product Requirements Documents.
- What is a discussion?
CollabNet TeamForge discussions provide workspaces where project members can work together online or by email.
- What is an activity table component?
An activity table is a special kind of text component that gives project members quick access to a focused set of artifacts, action items and work products.
- What is a wiki component?
A wiki component lets you link to an existing wiki page from a project page.
- What is CollabNet TeamForge ?
CollabNet TeamForge is an integrated suite of Web-based development and collaboration tools that synchronizes distributed teams and disparate processes to simplify development.
- What kinds of tracker searches are available?
If you want to retain your searches for tracker artifacts, you can save them and share them with other project collaborators.
- What does the "psql: could not connect to the server: No such file or directory" error message mean?
This error indicates that the PostgreSQL database server is not running. You need to restart the server.