Email

Questions about email settings in TeamForge.

Concept definition.

Can I customize my site's email notifications?
The default text for CollabNet TeamForge email notifications can be customized.
Can I specify an alternate email address?
Yes, of course you can specify one or more alternate email address. CollabNet TeamForge supports user profiles with one primary email address and up to three secondary email addresses.
How can I check if port 25 is open?
If you know the mail server is up and running, check whether you can talk over port 25 to your mail server. This can be done using a one-line command: telnet <appserver name> 25 Substitute the <appserver name> with your own server.
When a discussion forum is set up, do all members receive a notification mail?
Yes. A mail informing users about the creation of discussion forum is sent to all the members of the project who have the Discussions (check box) selected as a monitored application.
Does the project owner receive a mail when a discussion forum is started in his project?
Yes. Whenever a discussion forum is started the project owner gets an email.
I am unable to edit a specific artifact via email, but I can via the web UI. Why is this?
There may be work flow rules applied to the tracker that require specific fields to be set. As you can only define the artifact title and description via email, the artifact creation fails. If you wish to create artifacts in this tracker via email, the tracker admin will need to disable these work flow rules.
How do I set up a local alias via James?
In situations where you need to obtain a SSL certificate for your domain, and your SSL certificate provider only permits you to use addresses related to your TeamForge domain, it may be necessary to generate an email alias from within TeamForge. Since there is currently no way to do this through the UI, you'll have to do it from the James administrative interface.
Does TeamForge support using /etc/aliases for local mail delivery?
No, TeamForge uses the James SMTP server, which does not use the /etc/aliases file.
How can I stay informed about events on my CollabNet TeamForge site?
To keep up with changes, you can be notified by an automatic email when an item you are interested in is updated.
How can I reduce the number of emails from monitoring a folder?
Monitoring a folder might spam the mailboxes with emails that are generated for every small change.
Can TeamForge accept email for more than one domain?
You can configure James to accept email for more than one domain by adding the additional domains to the <servernames> section in the config.xml file.
How do I configure TeamForge to send mail on a specific network adapter in a multi-NIC configuration?
When a host has multiple NICs, James will try to do the right thing when sending mail. In some network setups, this is not correct, and manual configuration is needed.

Parent topic: Frequently asked questions about CollabNet TeamForge 17.4