Frequently asked questions about using the tools
Use this background knowledge to help you exchange information, track work and
collaborate with your team.
- What is a tracker?
A tracker is a collection of records that follow the development of a unit of work from conception through to completion. You can create a tracker to manage almost any kind of work that your project calls for.
- What is tracker workflow?
To help users handle their tracker items effectively, you can set up some workflow rules. Workflow rules require a user to do something to a tracker before they can reassign it or update its status.
- What kinds of tracker searches are available?
If you want to retain your searches for tracker artifacts, you can save them and share them with other project collaborators.
- What software configuration management tools are available in CollabNet TeamForge ?
From within CollabNet TeamForge , users can browse the contents of a project's source code repositories, and view detailed information about code commits, changed files, and associations with other CollabNet TeamForge items.
- Does CollabNet TeamForge support merge tracking?
The Subversion repositories that are installed with CollabNet TeamForge run on Subversion 1.5, which supports merge tracking.
- What is a task dependency?
Task dependencies show what must be done before a given task and what will be done after the task is complete. Project managers can create dependencies between any two or more tasks in a project.
- How are tasks synchronized?
CollabNet TeamForge tasks and Microsoft Project tasks are synchronized using an automatically-generated journal file.
- Why can't I synchronize between Microsoft Project and CollabNet TeamForge ?
Some conditions, such as having tasks that are pending change approval in CollabNet TeamForge and Microsoft Project to fail.
- Why are Microsoft Project and CollabNet TeamForge doing things I don't expect?
When you synchronize Microsoft Project and CollabNet TeamForge , in some conditions where the tool works as designed, the behavior might seem unexpected. For example, an empty task folder in CollabNet TeamForge creates a blank task in Microsoft Project.
- How can I stay informed about events on my CollabNet TeamForge site?
To keep up with changes, you can be notified by an automatic email when an item you are interested in is updated.
- What filters can I apply to monitoring emails?
You can use X-headers to sort and filter emails sent by CollabNet TeamForge . Depending on the context of the message, custom email headers (X-headers) are added to the email. The custom headers can be used by email agents and clients to filter and sort email.
- What is a document in CollabNet TeamForge?
For CollabNet TeamForge purposes, a document is any file that you track with a document artifact.
- Who can work with documents?
Any project member with the Document Edit permission can edit a document.
- What is a discussion?
CollabNet TeamForge discussions provide workspaces where project members can work together online or by email.
- Can I control which messages get posted to my forum?
If you are the moderator of a discussion forum, you can accept or reject posts sent to that forum.
- What happens when I post to a moderated discussion forum?
On posting a message to a moderated discussion forum, the message is archived in an unmoderated state, until approved by a moderator. However, the messages posted by trusted users do not require the moderator's approval.
- Who can be a moderator?
A discussion forum moderator is selected by the forum administrator.
- What is a release?
A release is a group of one or more files that are published as a unit.
- What's the best way to search the CollabNet User Information Center?
Searching this site with the Eclipse search tool is a little different from searching the Web with a service such as Google. Here are some guidelines for getting the most out of a search on this site.
- What is CollabNet Build & Test?
CollabNet Build & Test is a set of five independent plugins for the Hudson continuous integration tool.
- Frequently asked questions about provisioning hardware with TeamForge Lab Management
Use this background knowledge to help you exchange information, track work and collaborate with your team.
- How do I create a local backup of a remote SVN repository?
You can backup your remote subversion repository to your local system by keeping a mirror copy of the repository locally using svnsync.
- Why can't SFEE send my outbound mail?
If you are unable to send email directly due to firewall restrictions, or if mail is being rejected by the application server's IP address, configure SFEE to send outgoing messages through a gateway mail server.
- Can I move a discussion to another project?
No. Discussions cannot be moved between projects.
- Where do I configure my client proxy settings?
Configure proxy settings in the servers file created when TortoiseSVN, Eclipse or Command Line Subversion is installed on your system.
- Why don't I have access to the Reported in Release information in my artifact?
If you cannot see the Reported in Release information in your artifact ask your project owner to add the role required to obtain access to this information.
- Why do I get a proxy timeout when I try to view certain SCM pages?
If you are getting a proxy timeout error when you try to view a SCM page, you may need to configure the Apache 2.2 Proxy Timeout to 300 or less in the httpd.conf file.
- Why do I get a URL "NOT FOUND" or "MOVED PERMANENTLY" error after applying a patch/upgrade?
If you are experiencing a URL "NOT FOUND" or "MOVED PERMANENTLY" error after applying a patch or upgrade Apache ProxyPreserveHost token to on in the httpd.conf file.