Frequently asked questions about site administration
Use this background knowledge to help you support projects and provide a productive
working environment for users.
- How do TeamForge licenses work?
You can use CollabNet TeamForge in a limited version for free, but to get the full benefit of TeamForge, you must have a license key.
- What's the difference between a "managed" and "unmanaged" CVS server?
You can use SFEE to control a CVS server (managed), or you can run the CVS server on a stand-alone basis.
- Does CollabNet TeamForge support merge tracking?
The Subversion repositories that are installed with CollabNet TeamForge run on Subversion 1.5, which supports merge tracking.
- What is a user group?
To manage multiple users at once, create a group to represent them.
- What elements of a site can I customize?
You can customize the site home page and the default home page of every project on the site. You can also customize the menu bars, headers and footers of any page.
- Frequently asked questions about providing TeamForge Lab Management services
Use this background knowledge to help you support TeamForge Lab Management projects.
- How do I remove the build and test link from SFEE pages?
The site administrator can remove these links by checking out and editing the branding repository from the look project.
- How do I remove the OCN link from my sourceforge instance?
Remove the OCN link from your SourceForge instance by commenting out the header.ocn file in menu_bar.vm.
- How does CollabNet TeamForge help protect data access?
Access to data must be strictly controlled to meet the security requirements of the enterprise. Strict data access control is achieved through a combination of firewalls, authentication, and authorization.
- How does CollabNet TeamForge help protect my data?
Sensitive data must be protected from illegal access at various points in the system. Key areas where security is typically compromised include data transmission and data storage.
- Why don't I have access to the Reported in Release information in my artifact?
If you cannot see the Reported in Release information in your artifact ask your project owner to add the role required to obtain access to this information.
- J2EE Architecture and security
CollabNet TeamForge is a J2EE application that employs three-tier architecture to provide a secure environment for mission-critical data.
- How do I create a local backup of a remote SVN repository?
You can backup your remote subversion repository to your local system by keeping a mirror copy of the repository locally using svnsync.
- Why can't SFEE send my outbound mail?
If you are unable to send email directly due to firewall restrictions, or if mail is being rejected by the application server's IP address, configure SFEE to send outgoing messages through a gateway mail server.
- Can I move a discussion to another project?
No. Discussions cannot be moved between projects.
- Where do I configure my client proxy settings?
Configure proxy settings in the servers file created when TortoiseSVN, Eclipse or Command Line Subversion is installed on your system.
- Why do I get a proxy timeout when I try to view certain SCM pages?
If you are getting a proxy timeout error when you try to view a SCM page, you may need to configure the Apache 2.2 Proxy Timeout to 300 or less in the httpd.conf file.
- Why do I get a URL "NOT FOUND" or "MOVED PERMANENTLY" error after applying a patch/upgrade?
If you are experiencing a URL "NOT FOUND" or "MOVED PERMANENTLY" error after applying a patch or upgrade Apache ProxyPreserveHost token to on in the httpd.conf file.