Create a tracker artifact

Create a tracker artifact whenever you need to report and track a bug, feature request, support request, or other type of issue.

1. In the CollabNet Sites view, right-click a TeamForge tracker and select New > Artifact.

   The New Task page opens in the editor.

2. Answer the questions posed by the required fields. The fields to fill out can vary based on your administrator's selection of required, optional, and user-defined fields.
   1. Provide a Title and Description that summarize the issue or work item in a few words.
      Tip: Descriptions help users learn how best to provide the information you want from them. To maximize your chances of getting useful data, make your description as informative as you can.
   2. For Priority, select a value that expresses the importance or urgency of the work you are describing.
   3. Assign the artifact to a project member by choosing a name from the Assigned To list. If your project administrator has configured the tracker to automatically assign artifacts to project members, you can skip this step.
   4. If the artifact represents a bug or other issue that was discovered in a file release, such as a bug in a product release, choose the release from the drop-down list under Reported in Release.
      Note: The drop-down list does not include releases assigned a pending status.
   5. Select the planning folder that the work belongs to from the Planning Folder list.
3. Record any other information that may be appropriate. For example, if your project is using an Agile-based methodology, your project manager may have provided a Story Points field to track estimates of relative effort.
4. Add a file attachment, if appropriate.
5. Click Submit.