Check your server's status

As a first troubleshooting step, check the Server Status page to see if your servers are running and connected to the main CollabNet TeamForge server.

Note: The Server Status page provides only the current status of each server. It is not a diagnostic tool, and you must correct any connection or configuration issues on the server in question.
  1. Go to My Workspace > Admin.
  2. On the site administration navigation bar, click SYSTEM TOOLS.
  3. On the System Tools menu, click Server Status.
  4. Find the status of the server you are interested in.

    For each server, you see one of the following status messages:

    • OK - The server is running and connected to the main TeamForge server.
    • Could Not Connect - The server is not running or is not connected to the main TeamForge server.