To comment on a tracker artifact when you are not logged into TeamForge, send an email to the tracker, or reply to an automatic update email about the artifact.
You can also add a comment or an attachment to a tracker artifact that you are monitoring by responding to the monitoring email notification.
You can also use email to add an attachment. But to edit any other fields, you must make the changes in TeamForge.You do not have to be logged into TeamForge to edit a tracker artifact using email, but you must have the tracker edit permission for the tracker containing the artifact you want to edit.
Tip: Each comment in an artifact or task has a unique ID with
its own URL. To link directly to a particular comment, copy that comment's URL and
paste it into an email, a project page, or another comment. For example, to point to
the third comment in artifact 12345, write artf12345#3 in your
comment. (If the artifact or task you are linking to is on a different site, give
the complete URL, like this:
http://mysite.com/sf/go/task1234#3.)
Send an email message to <artifact id>@<CollabNet
TeamForge server>.
Tip: You can find the artifact ID on the Artifact Details
page.
TeamForge maps your email to the tracker record like
this:
| Email field | Tracker field |
|---|---|
| To | Tracker email address |
| Subject | Artifact title |
| Body | Artifact description |
| Attachments | Attachments |