How do TeamForge licenses work?

When you purchase a CollabNet TeamForge license, you get the right to assign licenses to a specified number of users.

Check with your CollabNet representative if you aren't sure how many licenses or what kind of licenses you have.

• Your license key contains three important numbers:

  • The number of users eligible to use the source code management (SCM) features.
  • The number of users eligible to use both the SCM features and the full set of application lifecycle management (ALM) features.
  • The IP address of the machine that your site runs on.

  For example, if your organization has 80 users who will use only the source code management features and 100 users who need the application lifecycle management features, your license key string may look like this: ALM=100:SCM=80:supervillaininc:144.16.116.25.:302D02150080D7853DB3E5C6F67EABC65BD3AC17D4D35CB3Z00214141D70455B18583BF0A5000CA56B34817ADF8DBFI32353A6E657492617369633A38372E3139342E3136102E31322E

  If you are upgrading from TeamForge 5.3 or earlier, all your existing users are considered ALM users.

• Your license key only works for the IP address (or range of addresses) of the hardware that your CollabNet TeamForge is running on, as specified in your order form. If your site uses a separate server for its database or source code repositories, make sure your license key reflects the IP addresses of all the necessary machines. If any of these addresses change, ask your CollabNet representative to generate a new key.
• When you create a user account, you can assign the user an SCM license as long as there are enough available licenses (counting both ALM and SCM). You can assign the user an ALM license if ALM licenses are available. If no more ALM licenses are available, you can only assign SCM licenses.
• You can purchase a TeamForge license for as many years as you want. The validity period is encoded into your license when it is generated by your CollabNet representative.
• How many users your site can support depends on the type of license. Check with your CollabNet representative if you aren't sure what kind of license you have.
• Your license key is attached to the IP address of the server where your site runs. You can get a license key for a single IP address or for a range of IP addresses.
• Your service year starts the first time you log into your site, or the first time you create or edit any item on your site, such as a tracker artifact or a document. Whichever of these events comes first starts the clock.
• The expiration date of your license is shown on the License Keys page. (See the About CollabNet TeamForge page for the company name associated with the license.)
• When your service year expires, you can still see the project data on your site, but you cannot make any changes to it. However, you can still carry out some critical maintenance functions for your site:
  • Enter a new license key.
  • Disable or delete users.
  • Change user passwords.
  • Get forgotten user passwords.
  • Use documentation on http://help.collab.net.
• Except deleted users, all other users in TeamForge such as active users, pending users, disabled users, and expired users continue to consume licenses.