Why do the open tracker counts differ from when I filter on 'Open'?
The 'Open' category on the summary screen is based on the meta status 'Open'. It includes multiple statuses; Open, Fixed, and any other statuses that are defined as equivalent to Open by the tracker admin for your project.
What does the status of a planning folder mean?
The status of a planning folder communicates where it currently stands in the development process. You can set the status of a planning folder to values you define yourself.
How is a project template structured?
When you create a template that includes project content, each tool brings in its own kind of structure, depending on the type of content it manages.
What fields can I use in a tracker?
You can use fields provided by TeamForge, and you can create your own custom fields. Most trackers use a mix of TeamForge-provided fields and user-defined fields.