Common errors in TeamForge

Common problems and solutions in TeamForge.

• Why can't I synchronize between Microsoft Project and CollabNet TeamForge?
  Some conditions, such as having tasks that are pending change approval in CollabNet TeamForge and Microsoft Project, cause synchronization to fail.
• How can I troubleshoot/diagnose Firefox browser issues?
  Support issues sometimes indicate, or lead to the consideration of, browser issues. Follow the link below to troubleshoot and diagnose issues with Mozilla's Firefox browser.
• Why don't I see all tracker fields when attempting to export the report?
  When viewing the Report Details tab, you will see two Export buttons. The top button will only export fields that exist in all trackers. To export all fields of the specific tracker, use the Export button located below the tracker that contains those fields.
• I am unable to edit a specific artifact via email, but I can via the web UI. Why is this?
  There may be workflow rules applied to the tracker that require specific fields to be set. As you can only define the artifact title and description via email, the artifact creation fails. If you wish to create artifacts in this tracker via email, the tracker admin will need to disable these workflow rules.
• Synchronizing my project plan, why do I get the error "Unable to check for pending changes"?
  This error indicates that at some point after importing your project into SourceForge, you went into SourceForge and deleted the top-level task folder that was imported.
• Why is SourceForge Explorer forgetting my settings and not logging me in?
  Certain conditions can cause SourceForge Explorer to stop functioning properly and to start behaving oddly. This can manifest itself as the app not logging you into SourceForge, or forgetting your settings, or other general strange behavior.
• Why can't I cut and paste project pages?
  Project.html components do not copy to other mediums in the format visable in SourceForge. You can link to the project page in other documents or create a screen capture of the the page if appropriate.
• I deleted the email that verifies my CVS password. How can I retrieve my password?
  You can sync up your SourceForge login and CVS passwords by changing your password in SourceForge: